Customer Onboarding

1

Basics

Tell us about your business and the package you've signed up for.

Business / Site name *

Package *

Customer contact name *

Sales person

Customer email *

Customer phone *

2

Branding

Logo and brand colors that we'll use on your website.

Logo *

Click to upload your logo PNG, JPG or WEBP · max 5 MB

Primary color

Secondary color

3

Domain & address

Where the business is located and how it's found online.

Did you do domain? *

Yes — you already own one. No — we'll register one for you.

Street address *

City *

State / Province *

ZIP / Postal code *

Google Map URL *

Open Google Maps, search your business, click 'Share' → 'Copy link'.

4

Online ordering & products

Delivery, products, currency, taxes & website structure.

Offer delivery *

Sells products *

Currency *

Website structure *

5

Credit card processing

Merchant Processing Application & iPaymer.

MPA form completed *

Is iPaymer included? *

MPA Link

Link to the MPA form for the customer to complete.

6

Reservations

Layout, hours, and booking rules.

Reservation layout type *

Operating hours

Monday

to

Closed

Tuesday

to

Closed

Wednesday

to

Closed

Thursday

to

Closed

Friday

to

Closed

Saturday

to

Closed

Sunday

to

Closed

Toggle days the business is open and set hours.

Auto-approve new reservations *

Enable waitlist *

Card required on reservation *

MPA form must be Yes to enable this option.

7

Contact form

Contact form required *

8

Privacy policy & terms

Use our default Privacy Policy & Terms *

9

iReview / Google Business Profile

Google Business Profile access granted (as Manager) *

10

Sendbat / phone

Sendbat order/reservation agent required *

Area code (for new number)

Port-in requested from existing provider *

Invoice file related with this number

Click to upload invoice PDF, PNG or JPG · max 5 MB · not older than 6 months

Phone number to port *

We'll automatically look up the current carrier from this number.

Letter of Agency (LOA)

This Letter of Agency ("LOA") hereby authorizes release of all customer proprietary network information ("CPNI"), as defined in 47 U.S.C. §222, to Telnyx LLC. Such CPNI shall include but not be limited to customer name and number, billing records, service records and network and equipment records for the purpose of providing telecommunications or information services. This LOA will become effective on signature date and will remain in effect unless revoked in writing prior to that date.

Parties acknowledge that the customer has obtained customer proprietary network information ("CPNI") as that term is defined in 47 U.S.C.§222.
The customer authorizes Telnyx LLC to use, disclose or access such CPNI as needed for the provision of telecommunications services to the customer's end user customers. Such use and disclosure includes, but is not limited to, population of CNAM databases by third party providers.
Parties acknowledge that pursuant to 47 C.F.R. §64.2005, the customer may use, disclose, or permit access to CPNI for the purpose of providing service without authorization from its customers.
The customer agrees that it will not require Telnyx LLC to use, disclose or access CPNI for any reason other than for the provision of telecommunications or information services, as provided in 47 C.F.R. §64.2005(a). To the extent that Telnyx LLC's performance of this Agreement includes activities outside the scope of those permitted in 47 C.F.R. §64.2005(a), the customer will provide Telnyx LLC with any necessary written customer authorization for the use, disclosure or access to CPNI prior to Telnyx LLC's performance of those activities.
Telnyx LLC agrees to take all reasonable steps to protect CPNI provided to it by the customer in compliance with 47 U.S.C. §222.

Sign here *

Draw your signature with your finger (mobile) or mouse / trackpad (desktop).

Not signed yet.

Print name *

One more thing — please contact your current carrier and request a port-out authorization for your number.

Your existing provider needs to release the number before we can port it. Without their authorization, the port request will be rejected.

11

Notes